State Farm® Insurance Agent Phillip Pool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gary Seymore
June 11, 2026
5
out of
5
rating by Gary Seymore
"We have had a great experience with this Agency. Stormy has been amazing to work with, she is very knowledgeable with great attention to detail and wonderful follow through. Her positive attitude makes insurance as painless as possible!"
We responded:
"Gary, it’s wonderful to hear that you’ve had a great experience with our agency! I love hearing the feedback on Stormy. We’re thankful to have you with us! -Phillip "
Jordin Sharp
June 11, 2026
5
out of
5
rating by Jordin Sharp
"We just purchased a new vehicle and Stormy made this addition so easy! She was incredibly helpful with answering our questions! Anytime we call, we know we are well taken care of with Stormy!"
Brad Huston
June 5, 2026
5
out of
5
rating by Brad Huston
"I got auto insurance and Cody in claims Was one of the best service people ihave Ever met…I worked for 30 years for two Fourtune 500 companies and Hired hundred of employees… And I can’t think of more than a handful of them that were in the same league as Cody He needs a promotion and a huge pay Raise"
We responded:
"Brad, thank you so much for the incredibly kind words and for trusting us with your auto insurance. Hearing feedback like this from someone with your leadership and hiring experience means a great deal to our team. Cody truly cares about people and works hard to provide the level of service every customer deserves. I’m thankful to hear he made such a strong impression. We’re grateful to have you with our agency and appreciate you taking the time to share this! -Phillip "
S M Seide
June 5, 2026
5
out of
5
rating by S M Seide
"Amanda rocks, even if State Farm doesn't."
We responded:
"S M, thank you for your shout out to Amanda! We are grateful for you. -Phillip "
Kristin Kite
June 3, 2026
5
out of
5
rating by Kristin Kite
"I’m going to save Amanda in my phone as my insurance angel 500 stars"
We responded:
"Kristin, thank you for your review! I love hearing that Amanda has been your insurance angel 😇. We are thankful for you! -Phillip "
Brandon Boyer
June 2, 2026
5
out of
5
rating by Brandon Boyer
"Moving to the area and was referred to this office by a coworker. Our agent Stormy was incredibly easy to work with over the phone and got us a policy that was exactly what we needed for 1/3 of what we were quoted elsewhere."
We responded:
"Brandon, thank you for your review! I love hearing that Stormy was able to get you renters insurance for 1/3 of what you were quoted elsewhere. We are thankful to have you with us! -Phillip "
Dylan Byler
June 1, 2026
5
out of
5
rating by Dylan Byler
"Tanner of State Farm provided this one with excellent car insurance. It is reliable. Efficient. When damage occurs upon the roads be it from collision, weather, or enemy action the coverage activates without delay or unnecessary complication. This one approves. Protection was acquired swiftly. Tanner conducted the transaction with competence and clarity. No ambushes in the fine print. State Farm insurance is a strong shield for one’s vehicle. Recommended for all who value preparedness. Five stars. Acquire your coverage from Tanner at State Farm. He performs his duty well."
We responded:
"Dylan, thank you for your review! It’s great to hear that Tanner helped go over comprehensive and collision coverage for your auto insurance. We are very thankful to have you! -Phillip"
Sarah Keene
May 29, 2026
5
out of
5
rating by Sarah Keene
"I worked with Preston who was absolutely fabulous!!"
We responded:
"Sarah, thank you for your review! It's wonderful to hear Preston was fabulous. I'm glad to hear he helped you with your life insurance and vehicle insurance. We are thankful for you! -Phillip "
Rob Jones
May 29, 2026
5
out of
5
rating by Rob Jones
"Stormy was very personable and quick to respond to my request. Great Job."
We responded:
"Rob, thank you for leaving us a review! It's wonderful to hear that Stormy was very personable and quick to respond. We are grateful to have you! -Phillip "
Misha Krushelnytskyy
May 29, 2026
5
out of
5
rating by Misha Krushelnytskyy
"Very helpful, very responsive, easy to get a hold of. Good policy!"
We responded:
"Misha, thank you for your review! It's great hearing that the office has been helpful, and responsive. Also, I'm glad to hear you got a good policy for your property insurance and vehicle insurance. We are thankful to have you! -Phillip "
Richard Morga
May 27, 2026
5
out of
5
rating by Richard Morga
"Amanda provided outstanding service from start to finish. She was friendly, responsive, and extremely knowledgeable. I recommend her and Phillip pool state farm for all insurance needs!"
We responded:
"Richard, thank you for giving us your review! It’s great to hear how friendly, responsive and knowledgeable Amanda has been. We are thankful for you! -Phillip "
Kathy Leonard
May 26, 2026
5
out of
5
rating by Kathy Leonard
"Amanda you are friendly and professional. Thanks you … Kathy Leonard"
We responded:
"Kathy, thank you so much for your review! We love to hear your experience with Amanda. We are grateful to have you! -Phillip "
Raul Martinez
May 22, 2026
5
out of
5
rating by Raul Martinez
"Having reliable home and auto insurance is important, but having an exceptional agent makes all the difference. I have had the pleasure of working with MJ Mondragon at State Farm, and her service consistently goes above and beyond. She is responsive, knowledgeable, and resolves client concerns the same day whenever possible. Whenever my family or I have questions or need assistance, MJ provides clear answers and timely solutions. I highly recommend requesting MJ Mondragon if you are considering State Farm for your insurance needs."
We responded:
"Raul, thank you so much for your kind review. We really appreciate your feedback and I love hearing you’re good experience with us. We are very thankful for you! -Phillip "
MD Rezaul Kabir
May 20, 2026
5
out of
5
rating by MD Rezaul Kabir
"The service was super nice."
We responded:
"Rezaul, thank you so much for your kind feedback! I love hearing the service was nice. We are thankful for you! -Phillip "
Karen Allred
May 15, 2026
5
out of
5
rating by Karen Allred
"This info. is perfect Thanks so much Karen"
We responded:
"Karen, thank you for your review! We’re grateful to have you with us! -Phillip "
Mohammad Amin Ahmadzai
May 14, 2026
5
out of
5
rating by Mohammad Amin Ahmadzai
"Polite,expert,and friendly"
We responded:
"Mohammad, thank very much for your review! It’s lovely to hear the team has been polite and knowledgeable for you. We’re grateful for you! -Phillip "
Nathan Brooks
May 8, 2026
5
out of
5
rating by Nathan Brooks
"Amanda Brady helped us find a plan that fit our family perfectly! Great service"
We responded:
"Nathan, thank you for your review! It's pleasing to hear Amanda was help you find the right insurance plan for your family. We're grateful to have you all! -Phillip"
Lemoine Hunter
May 6, 2026
5
out of
5
rating by Lemoine Hunter
"Tanner was great hopefully the price stays the same or goes lower he was a lot of help"
We responded:
"Lemoine, thank you for your review! It's great to hear Tanner was great in the process of setting you up. It's challenging to know what the home office will do on rates. It's based on how many claims are filed across the state and whether costs per claim have increased. With that said, we've just had 3 auto-rate decreases in a row in Adkansas. Our rates are very stable, and State Farm has a great financial strength position. I hope they stay the same or go lower too 🤓. We're grateful to have you with us! -Phillip "
Mandy Lemoine
May 6, 2026
5
out of
5
rating by Mandy Lemoine
"Very detail oriented and easy to work with ! Saved us from switching from progressive"
We responded:
"Mandy, thabk you so much! It's great to hear we were able to save you money on your insurance when switching from Progressive. Welcome and we are excited to have you with us! -Phillip "
Julia Zaragoza
May 5, 2026
5
out of
5
rating by Julia Zaragoza
"Tanner was an excellent agent. He was very attentive with all my questions and very helpful with my needs. Excellent communication. Will be contacting him for my business needs."
We responded:
"Thank you for your kind words! We’re so glad to hear that Tanner provided attentive, helpful service and great communication throughout your experience. Our goal is always to make the insurance process easy and stress free whether it’s for auto insurance, renters coverage, or future business insurance needs. We truly appreciate your trust in our team and look forward to assisting you again soon! -Phillip "
Doris Young
May 4, 2026
5
out of
5
rating by Doris Young
"Very helpful and knowledgeable and their price beat my current insurance by a large margin"
We responded:
"Doris, thank you for your review! It’s great to hear that we were able to beat your current insurance by a large margin. We’re thankful for you! -Phillip "
Quincy Scott
April 29, 2026
5
out of
5
rating by Quincy Scott
"Great insurance! Great customer service! Stormy was super helpful and very quick to get me the assistance I needed!"
We responded:
"Quincy, thank you so much for your review! It's wonderful to hear Stormy was helpful and quick with the assistance you needed. We're grateful to have you with us! -Phillip "
Donna Baker
April 27, 2026
5
out of
5
rating by Donna Baker
"Please note I do not do reviews , this company is an exception! The whole team in this office is very knowledgeable,has positive attitudes and great smiles ! Philip is the best, with his guidance, when I turn 70 in a few years financially life will be less stressful. He has a way of making you feel at ease, explains everything so even this layperson can understand. Thank you Philip for caring about your clients."
We responded:
"Donna, thank you for your kind words! We have enjoyed working with you over the years and we are thankful to have you with us! -Phillip"
Tara Stockton
April 27, 2026
5
out of
5
rating by Tara Stockton
"12yrs with another company and in less than 5mins Amanda Brady quoted me a significantly cheaper price for the same coverage! Just switched this weekend."
We responded:
"Tara, thank you for your review! I love to hear Amanda was able to save you money on your insurance in 5 minutes. We are grateful to have you! -Phillip "
mickey brady
April 23, 2026
5
out of
5
rating by mickey brady
"The experience that I had while transitioning my home and automobiles to State Farm insurance was seamless. My new agent, Amanda Brady, made this otherwise daunting task, downright enjoyable. She is a Consummate professional who knows her products inside out. She clearly spent a lot of time and effort designing policies that gave me considerably more coverage while lowering my premiums. Furthermore, I was frankly surprised that Mr. Poole made time to sit with me and welcome me to the family. I give Mr. Poole and his team my highest possible recommendation. I’ve never been more confident that my property is protected and that my peace of mind is valued. When you call, do yourself a favor and ask for Amanda."
We responded:
"Mickey, thank you so much for the thoughtful review! I’m glad to hear how seamless the transition was for you. Amanda does an outstanding job taking care of our clients, and I’ll make sure she sees your kind words. She puts a lot of effort into making sure coverage is both thorough and cost-effective, so it means a lot to have that recognized. It was a pleasure getting to meet you and welcome you to our State Farm family. Thanks again for your trust and recommendation. We’re grateful to have you with us! – Phillip"