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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karla Fisher

April 24, 2025

5  out of  5
rating by Karla Fisher
"Great at explaining everything"
We responded:
"Karla, sincere thank you for your review! We greatly appreciate you! -Phillip "
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Dominique Rosario

April 24, 2025

5  out of  5
rating by Dominique Rosario
"Stormy is so helpful and very prompt at responding to emails. I highly recommend using this State Farm office!"
We responded:
"Dominique, thank you for your review! It’s great to hear Stormy has been helpful and prompt to respond. We are grateful to have you! -Phillip "
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Vlada Alaytseva

April 17, 2025

5  out of  5
rating by Vlada Alaytseva
"Stormie and the team are always so accommodating and make every process easy in customer! I have been with the Phillip Pool team since he started and love them! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. It's great to hear Stormy and the team are accommodating and make the process easy. We're grateful to have you Vlada! -Phillip "
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Brooklyn Russell

April 11, 2025

5  out of  5
rating by Brooklyn Russell
"So responsive!!! Stormy Cox is wonderful and helps me whenever I need it. I’m so happy I switched carriers."
We responded:
"Brooklyn, thank you for your review! We appreciate you being with us! -Phillip "
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Nonnag Orion

April 10, 2025

5  out of  5
rating by Nonnag Orion
"I have been a customer with Phillip pool for +10 years. The professionals in the Phillip Pool office have always been helpful which brings me to this review. TANNER and OSCAR I have worked extensively with from the beginning when OSCAR helped me transfer my property over from another insurance provider, that was less than helpful, and he was able to help me understand my coverage and rates clearly, and provide any documentation I needed. Anyone who has picked up the phone there, since I became a customer, has always been able to help me. Recently, I had the opportunity to open a business and I reached out to them for quotes. Naturally, I had many questions and TANNER went above and beyond what I expected. Even just a quote, he got back to me and was one of the only offices I contacted that did so. I could not thank them enough. That whole team, I say: thank you guys and gals. Thank you for entertaining our stupid questions and responding with professionalism."
We responded:
"Nancy, thank you so much for your review! It’s great to see all of the good interactions you’ve had with the team. I appreciate you giving Tanner and Oscar a shout out! I’m thankful for you. -Phillip"
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Nancy Burns

April 9, 2025

5  out of  5
rating by Nancy Burns
"Andie is so kind, patient, knowledgeable, efficient & understanding. She acted like she had all day just for me, & she explained everything thoroughly."
We responded:
"Nancy, thank you for giving us a review! It’s wonderful hearing your good experiences with Andie. We are thankful to have you! "
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Beth Burrell

April 8, 2025

5  out of  5
rating by Beth Burrell
"Great communications. Knowledgeable. Friendly"
We responded:
"Beth, thank you for your review! It's great to hear you've had great communication with the team. We are thankful for you! -Phillip "
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Jeremy Holmes

April 7, 2025

5  out of  5
rating by Jeremy Holmes
"They do a great job at the Phillips pool office. Especially that Stormy Cox! Anytime I call she's always there to help."
We responded:
"Jeremy, thank you for your review! It’s great to hear Stormy is always there to help. We appreciate you being with our agency! -Phillip"
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Dusti Williams

April 3, 2025

5  out of  5
rating by Dusti Williams
"Very nice experience. Got me taken care of quickly. I have more bang for my buck thanks to him and State Farm."
We responded:
"Dusti, thank you for giving us a review! It’s great hearing you had a nice experience. We’re thankful to have you! -Phillip"
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Laurel Starling-McIntosh

April 3, 2025

5  out of  5
rating by Laurel Starling-McIntosh
"I fully recommend Phillip Pool as an Agent. He and his staff are always available - ALWAYS - regardless of the hour. The customer service and personal touches are very-much appreciated. Stormy is great!"
We responded:
"Laurel, thank you for giving us a review! It's wonderful to hear your feedback about how hard our customer service team works. Thank you for giving Stormy a shout out. We are grateful for you! -Phillip"
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roger spencer

April 2, 2025

5  out of  5
rating by roger spencer
"100% recommend mr.preston very professional straight to the point and had all the answers i needed. was able to gelp me out very quickly, definitely new what he was doing!!"
We responded:
"Roger, thank you so much for your review! It’s great to hear you got all of your answers quickly. We’re thankful to have you! -Phillip"
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Kyra Moss

March 28, 2025

5  out of  5
rating by Kyra Moss
"5 stars for Chandler. We just started our coverage so my review is specifically for his customer service. He was very friendly and had good humor. Updating to say I had a very pleasant interaction with Stormy when updating our renters insurance. She was friendly and made the process super fast and easy."
We responded:
"Kyra, thank you for your review and great feedback on Chandler! I sincerely appreciate you having insurance at our agency. "
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Chris Danenhauer

March 26, 2025

5  out of  5
rating by Chris Danenhauer
"Give Tanner a call and see how much he can help you save money on your home and auto insurance"
We responded:
"Chris, thank you for your review! It’s great to hear Tanner was able to help you save money on your home insurance and auto insurance. We’re thankful to have you with us! -Phillip"
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Judy Harmon

March 25, 2025

5  out of  5
rating by Judy Harmon
"I switched to this agency because of their customer service when dealing with my dad's estate. Stormy is exceptionally helpful and prompt with personal service every time I reach out. I highly recommend them."
We responded:
"Judy, we appreciate your review! It’s great to hear you’ve a good customer service experience with Stormy. We are grateful to have you with us! -Phillip"
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amanda delsoto

March 24, 2025

5  out of  5
rating by amanda delsoto
"Stormy Cox is the best! Thanks for all your help!"
We responded:
"Amanda, thank you for your review and giving Stormy a shout out! We appreciate you! -Phillip"
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Parker Shearon

March 24, 2025

5  out of  5
rating by Parker Shearon
"Stormy was great and very helpful in getting my renter's insurance policy updated!"
We responded:
"Parker, thank you for giving us a review! It’s great to hear Stormy was helpful with your renter’s insurance. We appreciate you! "
Profile photo of Jon Mahaffey

Jon Mahaffey

March 22, 2025

5  out of  5
rating by Jon Mahaffey
"I highly recommend using Phillip Pool's office for your insurance coverage! I've been a customer for several months now and they have been nothing but helpful, particularly when I purchased a new vehicle. During this time, I had Stormy Cox's help, and she provided a friendly, patient, and knowledgeable experience! I had my auto insurance swapped to my new car within 5 minutes. I've also worked directly with Tanner, who was an immense help! I've been a boomerang client with Statefarm; I left but came back. Part of the reason for coming back was the better price, but also being able to have an actual human connection with the agent. Tanner was super helpful in getting me switched back to Statefarm and helped explain my options clearly. Thank you for all of the help!"
We responded:
"Jon, we appreciate you taking the time to give us a review! It's great hearing that Stormy gave you a good experience. We appreciate you having your auto insurance with our office!"
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Christian Beserril

March 15, 2025

5  out of  5
rating by Christian Beserril
"I always have an excellent experience with Phillip Pool - State Farm. Their customer service is outstanding-every time I call or stop by, they are friendly and helpful. Phillip and Andie took the time to understand my needs and explain everything thoroughly. I highly recommend."
We responded:
"Christian, thank you for your review! It’s great to hear Andie was helped in understanding your needs. We are grateful for you! "
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Jonathan Fox

March 13, 2025

5  out of  5
rating by Jonathan Fox
"Philip was super great and made it quick and easy while helping me transfer my insurance plans"
We responded:
"Jonathan, thank you for your review! We are grateful to have you with us! -Phillip "
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M W

March 13, 2025

5  out of  5
rating by M W
"I can't say enough great things about Phillip Pool State Farm and his team. Stormy Cox has been especially helpful with a recent incident. I know she talks to a lot of people on a daily basis but I always feel like she knows me personally. If she doesn't take care of my issue herself she connects me with the right person. Not only did I save a lot of money when I switched to State Farm, I gained a great team with excellent customer service and knowledge in their field. Thank you Phillip Pool State Farm!"
We responded:
"M W, thank you for your review! I love hearing how Stormy has taken care of you and given you excellent customer service. It means a lot to hear that. We appreciate you! -Phillip "
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steven langford

March 12, 2025

5  out of  5
rating by steven langford
"Preston was extremely helpful and patient. Went through multiple scenarios and provided quotes. Pleasant to work with!"
We responded:
"Steven, thabk you for giving us a review! It’s wonderful heading Preston was helpful and pleasant to work with. We greatly appreciate you! -Phillip "
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Melinda Thompson

March 12, 2025

5  out of  5
rating by Melinda Thompson
"Stormy Cox is always exceptionally helpful and pleasant. She always makes me feel like she has my back!"
We responded:
"Melinda, thank you for your review! It's great to hear Stormy has been exceptionally helpful. We are thankful to have you!"
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Tara Cook

February 19, 2025

5  out of  5
rating by Tara Cook
"Alicia did a great job. Very kind, helpful and sent me the documentation I needed in a very timely manner. Fantastic customer service!"
We responded:
"Tara, thank you for your review! I love hearing Alicia was helpful. Thank you for being with us! -Phillip "
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JOANNA PEREZ

February 14, 2025

5  out of  5
rating by JOANNA PEREZ
"Thank you so much stormy, she is such a kind person and is always helping me"
We responded:
"Joanna, thank you for your review! I love hearing the positive feedback about Stormy. Its great to hear she's taking hood care of you. We are thankful for you! -Phillip"
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Mike Cox

February 14, 2025

5  out of  5
rating by Mike Cox
"Stormy did an excellent job helping me get my insurance. It was quick and easy and I highly reccomend using her for your insurance needs!"
We responded:
"Mike, thank you for your review! It's great to hear Stormy is doing an excellent job. Thank you for having your insurance with us! -Phillip "