State Farm® Insurance Agent Phillip Pool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal Shea Roberts
November 14, 2025
"I couldn't be more satisfied with the service I received at my State Farm office. Stormy Cox went above and beyond to help me gather over 3 years worth of documents that I needed and was extremely quick about it. I truly couldn't be more pleased and grateful for her superior service. Thank you so much Stormy!!"
"Crystal, thank you so much for your kind words! It’s wonderful to hear Stormy has given you superior service. We are very thankful to have you! -Phillip "
Steve Casteel
November 14, 2025
"We had 10 companies (some we had never heard of) submit bids. We chose State Farm due to the cost as well as excellent service by Tanner.Your company has a winner with him and he definitely deserves a raise.! We had USAA for 34 years and changed anyway . They were not happy."
"Steve, thank you very much for your review! It's great to hear Tanner provided excellent service and was a big factor in you switching your insurance over to us. We are grateful to have you with our agency after being with USAA for 34 years! -Phillip "
Ted Monhollon
November 8, 2025
"Super fast. Got what I needed over the phone."
"Ted, thank you for giving us a review! It’s great to hear you got everything you needed over the phone in a timely manner. We’re thankful to have you! -Phillip "
Kimberli Jimenez
November 7, 2025
"Tanner was extremely helpful"
"Kimberli, thank you for your review! It’s great to hear Tanner was helpful in helping with motorcycle insurance, vehicle insurance, and renter’s insurance. We’re grateful for you. -Phillip "
Jimmy C
November 6, 2025
"Amanda took care of my concerns and I really appreciate it"
"Jimmy, thanks for giving us a review! It’s good hearing Amanda took care of your concerns. We’re thankful to have you with us! -Phillip "
Julia Zaragoza
November 6, 2025
"Tanner was an excellent agent. He was very attentive with all my questions and very helpful with my needs. Excellent communication. Will be contacting him for my business needs."
"Thank you for your kind words! We’re so glad to hear that Tanner provided attentive, helpful service and great communication throughout your experience. Our goal is always to make the insurance process easy and stress free whether it’s for auto insurance, renters coverage, or future business insurance needs. We truly appreciate your trust in our team and look forward to assisting you again soon! -Phillip "
Nitara
October 25, 2025
"You won’t get a better agent anywhere else Phillip and Isa are excellent and really care about there costumer’s !"
"Nitara, thank you for review and kind words about Isa! It’s our pleasure and we appreciate you so much! -Phillip "
amy watson
October 20, 2025
"Stormy is always willing to help, and listen to all questions and concerns.. I would highly recommend this staff for all of your insurance needs.."
"Amy, thank you for your review! It's great to hear that Stormy has been willing to help with your insurance needs. We are thankful for you! -Phillip "
John Zhang
October 20, 2025
"Stormy Cox is very helpful and response in time, that's one of the important reasons for having StateFarm as my insurance provider for cars and house."
"John, thank you for your review! It's wonderful to hear Stormy has been helpful. Thank you for having y our car insurance and house insurance with us! -Phillip "
mark lungaro
October 20, 2025
"Isa is very personable and willing to find out my insurance needs"
"Mark, it's great to hear Isa has been personable and able to help with your insurance needs! We greatly appreciate you being with us! -Phillip "
DAVID SCHOGGIN
October 20, 2025
"Great rates and easy to work with"
"David, thank you so much for your review! Great rates and easy to work with is what we love to provide. We greatly appreciate you! -Phillip "
Guava
October 9, 2025
"Amanda was super helpful and get the job done."
"Thank you for your review! It’s wonderful to hear Amanda helped you and got the job done. We appreciate you! -Phillip "
Jeff Stroup
October 7, 2025
"Very easy and hassle free. Pleasure doing business with Tanner!"
"Jeff, thank you for your review and shout out to Tanner! Glad to hear we were able to help you with your auto insurance, boat insurance, and home insurance. We appreciate you! -Phillip "
Jim Kuchenbecker
October 7, 2025
"Because of Preston Winget & Dawson ?? I am switching to your group and State Farm for both my Home & Auto. These 2 guys are exceptional, honest and compassionate . They represent your agency well and you need to hire more folks just like them. Very pleased and excited to be with you. This was hard because I have been with my current agent for 14 years, ever since I move to Arkansas from Chicago. I have been paying far more for premiums than I should have been."
"Jim, thank your for your review and kind words about Preston and Dawson! I’m lucky to have them and grateful to have you with us! -Phillip "
DianeSmithenwhackers
October 2, 2025
"Stormy Cox was very helpful"
"Diane, thank you so much for your review! It’s great to hear Stormy was helpful. We are grateful to have you! -Phillip "
Olivia Kessinger
October 2, 2025
"Garrett was awesome! I am so happy with the coverage he was able to put in place for me. I felt like he truly cared and wanted to help me the best way that he could!"
"Olivia, thank you for your review! It’s wonderful to hear Garrett helped put coverage in place while caring throughout the process. We are thankful to have you with us! -Phillip "
Jacob Enzor
September 22, 2025
"Stormy at Phillip Pool State Farm is the best!. They have taken great care of us with our home and auto insurance."
"Jacob m, I love to hear Stormy helped get you set up with auto insurance and home insurance! We are grateful for you! -Phillip "
B. Belonio
September 18, 2025
"Andie Moore was helpful, punctual and pleasant to work with on setting up auto insurance!"
"We’re honored by your positive feedback! It's great to hear Andie was able to help you set up your auto insurance. If there is anything else we can do for your insurance needs, just let us know! -Phillip"
Bruce Fortin
September 16, 2025
"I can't thank State Farm and Alicia enough for making the hail storm claim so easy. Alicia always followed up every week until the roof and gutters were replaced. Thanks for everything."
"Bruce, thank you for your review! It’s great to hear Alicia helped make your hail storm claim easy. We are grateful to have you with us! -Phillip "
Rikki Morga
September 13, 2025
"I had an outstanding experience working with Amanda. From the very beginning, she was knowledgeable, and genuinely committed to helping me find the best coverage. She took the time to explain all my options and made what can often be a confusing process feel straightforward and stress free. I will definitely be using her for all my insurance needs."
"Rikki, I love hearing you had a good experience with Amanda! It’s great to hear she took the time explaining all of your options for insurance. We are thankful to have you with us! -Phillip "
Amanda Manuel
September 11, 2025
"Stormy Cox was friendly, knowledgeable, and helpful. She made us feel welcome and gave us exactly what we needed without trying to push us to get coverage we didn't want/need."
"Amanda, thank you for your review! It’s great to hear Stormy was able to help you get the exact vehicle insurance you need. We are thankful for you! -Phillip "
Foxandhound Fox
September 10, 2025
"Stormy Cox could not have been more helpful or kinder or more responsive while we were exploring insurance options.. Through and through, a five star customer service experience. Thank you, Stormy, for making this process as pleasant as possible. -Deeply satisfied customer Janet"
"Janet, thank you so much for your review and positive feedback about Stormy! We greatly appreciate you! -Phillip "
Cathryn Hammack
September 10, 2025
"Being with them has made insurance so easy to deal with and understand. Any time I have a question or concern, I get the answers I need very quickly. Stormy makes things so easy. I had questions regarding a recent bill and she broke it down for me so that it all made sense."
"Cathryn, it’s wonderful to hear our office has made insurance easy to understand and answers questions quickly. We are grateful for you! -Phillip "
Jonathan Warren
September 10, 2025
"They have been very helpful to review our insurance policies and adjust based on our needs."
"Jonathan, thank you for your review! Reevaluating your insurance from time to time is beneficial and it’s pleasing to hear it has been helpful. We are thankful to have you! -Phillip "
James Garriott
September 2, 2025
"Stormy was very helpful getting me signed up for renters insurance. They were able to bundle it with my auto policy and it didn't cost but a few dollars more per month. State Farm was able to provide a much lower quote than the in house policy provided by the property management company. Great service, great product, and a great value! Thanks!"
"James, thank you for your review! It's great to hear Stormy was able to bundle your renter's insurance with your auto insurance. We're grateful to have you with us! -Phillip "