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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mickey brady

April 23, 2026

5  out of  5
rating by mickey brady
"The experience that I had while transitioning my home and automobiles to State Farm insurance was seamless. My new agent, Amanda Brady, made this otherwise daunting task, downright enjoyable. She is a Consummate professional who knows her products inside out. She clearly spent a lot of time and effort designing policies that gave me considerably more coverage while lowering my premiums. Furthermore, I was frankly surprised that Mr. Poole made time to sit with me and welcome me to the family. I give Mr. Poole and his team my highest possible recommendation. I’ve never been more confident that my property is protected and that my peace of mind is valued. When you call, do yourself a favor and ask for Amanda."
We responded:
"Mickey, thank you so much for the thoughtful review! I’m glad to hear how seamless the transition was for you. Amanda does an outstanding job taking care of our clients, and I’ll make sure she sees your kind words. She puts a lot of effort into making sure coverage is both thorough and cost-effective, so it means a lot to have that recognized. It was a pleasure getting to meet you and welcome you to our State Farm family. Thanks again for your trust and recommendation. We’re grateful to have you with us! – Phillip"
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Rehman Qamar

April 22, 2026

5  out of  5
rating by Rehman Qamar
"She has always been on top of her emails and her responsises have been really helpful and quick"
We responded:
"Rehman, thank you for your great feedback! It’s lovely to hear the team has been responsive, helpful, and efficient. We are grateful to have you! -Phillip "
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Drew Ware

April 22, 2026

5  out of  5
rating by Drew Ware
"This place is great! Switched over about a year ago and am already saving over $100 a month with the same coverage. Stormy Cox is the one to talk to… highly recommend!!"
We responded:
"Drew, thank you for your review! I love to hear Stormy was able to save you $1200 a year on your insurance portfolio for the same coverage. We’re excited to have you with our agency! -Phillip "
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Romy Brady

April 22, 2026

5  out of  5
rating by Romy Brady
"Really pleased an excited with Amanda Brady and Mr Philip Poole!!! They have helped me so much getting my grandchildren (5) policies established for there future!! Just a little nugget to help them along the way I am grateful for all the work and support they have done to make this transition successful much appreciated tysm"
We responded:
"Romy, thank you for your review! I’m delighted to hear that Amanda was able to assist you in obtaining life insurance policies for your five grandchildren. It’s a fantastic head start you’re giving them. We truly appreciate your continued support and partnership with our agency. -Phillip "
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Deanna Starshine

April 22, 2026

5  out of  5
rating by Deanna Starshine
"Stormy Cox did me right"
We responded:
"Deanna, thank you for your review! I’m glad Stormy was able to help you with your auto insurance. We are grateful to have you! -Phillip "
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Breanna Karnes

April 22, 2026

5  out of  5
rating by Breanna Karnes
"As a single parent with a full-time job, a kid to get to and from school and practices, Teams meetings at work, emails that never end, and all of the other oh-so *glamorous* adult duties that have to be done daily/weekly/monthly/etc. to keep myself and my household fed and happy.. I don’t always have the energy or brain cells to adult at full capacity. I recently switched my policy to Phillip’s office and worked with Andie Moore to find the right policy for me and my family. Not only did she find a way to lower my monthly bill significantly, she did it all without me having to do a ton of research or thinking. In these busy days, the simplicity Andie provided by essentially getting all of my information and policy documents ready for me to sign and save me money and the headache of adulting in the process was honestly amazing. She also made me feel confident in working with her because the things she recommended are things she also utilizes within her own household. Andie and her entire office made me feel comfortable to ask “dumb,” questions and within 24 hours, I had a better and less expensive policy that was perfect for my budget and my family’s needs. I’ve recommended her to friends and family and will continue to take my business to her for years to come! If you need insurance, Andie Moore at Phillip Pool’s office is your girl!!"
We responded:
"Breanna, this truly means a lot. Thank you for taking the time to share your experience. We know how busy life can get, especially juggling everything you described, so hearing that Andie was able to simply things for you and your insurance accounts is exactly what Andie strives for. We are grateful to have you with us! -Phillip "
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Jimalea Holt

April 21, 2026

5  out of  5
rating by Jimalea Holt
"Andie Moore went above and beyond to help reduce my overall insurance premiums. Not only did she help me reduce my auto insurance, she identified that my home owner coverage was inadequate and made sure I had the appropriate amount of coverage."
We responded:
"Jimalea, thank you for your review! It's wonderful to hear that Andie was able to reduce your auto insurance and identify your home insurance could use adjusting. After working with a family that just lost their home to a house fire, they sure were thankful they had the right coverage in place. We are thankful you're with us! -Phillip "
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Rebecca Mays

April 21, 2026

5  out of  5
rating by Rebecca Mays
"Amanda was so helpful. I called to get a document updated, and she immediately did that and shared it back. I appreciate her quick professional service."
We responded:
"Rebecca, thank you for your review! It’s great to hear Alicia took good care of you. We are thankful for you! "
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Whitney Perry

April 20, 2026

5  out of  5
rating by Whitney Perry
"The best customer service! Stormy always takes care of any issues at hand, she’s the best!"
We responded:
"Whitney, thank you for your review! It’s wonderful to hear Stormy always takes care of any issues. We agree with you. She’s the best! Thank you for being a customer with us! -Phillip "
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Carmen

April 17, 2026

5  out of  5
rating by Carmen
"My experience with all the staff at Phillip's agency has been very pleasant. They are all very knowledgeable and efficient. I highly recommend this office to anyone looking for a top Insurance agency"
We responded:
"Carmen, thank you for your review! What a wonderful thing to hear. Thank you for highlighting the team’s efficacy and knowledge. We greatly appreciate you! -Phillip "
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Anastasiya Brown

April 14, 2026

5  out of  5
rating by Anastasiya Brown
"Garrett was super helpful and informative."
We responded:
"Anastasiya, thank you for giving us a review! I love to hear Garrett was helpful and informative. We’re grateful to have you with us! -Phillip "
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elliot huss

April 14, 2026

5  out of  5
rating by elliot huss
"Isa was extremely helpful and kind. Great customer service and experience with Phillip Pool State Farm."
We responded:
"Elliot, thank you for your review! It’s wonderful to hear Isa was helpful and kind and gave a great customer service experience. Thank you for being with us! -Phillip "
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Anthony Hall

April 11, 2026

5  out of  5
rating by Anthony Hall
"Eric is Awesome and extremely knowledgeable"
We responded:
"Anthony, thank your feedback! Thanks for being a valued customer and having your auto insurance with us! And I agree, Eric is awesome and very knowledgeable."
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Luis Vasquez

April 10, 2026

5  out of  5
rating by Luis Vasquez
"Glad I switched to them, they have helped me understand all the things about my insurance."
We responded:
"Luis, thank you for your review! I love to hear the team helped you understand all the things about your insurance. We’re grateful for you! -Phillip "
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michael winn

April 7, 2026

5  out of  5
rating by michael winn
"I have had an incredible experience with Stormy. She was patient and kind, walking me through every little piece of information and answering all of my questions. The customer service was incredible and I look forward to continue working with her!"
We responded:
"Michael, thank you for your review! It’s great to hear Stormy helped walked through your insurance questions. We’re grateful to have you with us! -Phillip "
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Eric Summers

March 31, 2026

5  out of  5
rating by Eric Summers
"Always very friendly and gives us options on coverage to keep the best rate."
We responded:
"Eric, thank you for your review! Thanks for the kind feedback. We're grateful for you! -Phillip "
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Olga Canales

March 31, 2026

5  out of  5
rating by Olga Canales
"I love the staff here! Isa took her time on the phone with me even though I had 1,000 questions about life insurance. She convinced me it was something very important to have! She didn't rush me on the phone answered all my questions and got my life quotes back so quick!"
We responded:
"Olga, thank you for your review! I love to hear Isa was able to help you out with your life insurance questions. We're grateful to have you with us! -Phillip "
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Lizbette Arzate

March 31, 2026

5  out of  5
rating by Lizbette Arzate
"If you need insurance help, go to Isamar! Great service, clear communication and bilingual! She made everything simple and stress free!"
We responded:
"Lizbette, that K you for your review! It's wonderful to heat Isa was able to help service your account. We're thankful for you! -Phillip "
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Cheri Palmer

March 31, 2026

5  out of  5
rating by Cheri Palmer
"Tanner was so very patient with all my questions. And he got me a really good rate. Very impressed!"
We responded:
"Cheri, thank you so much for your review! I live hearing that Tanner helped with all of your questions. We're excited to have you with us! -Phillip "
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Tim and Alicen Paladino

March 26, 2026

5  out of  5
rating by Tim and Alicen Paladino
"When our daughter was in a car accident our first call was to our State Farm agent Phillip Pool in Fayetteville, AR. Even though it was not her fault and the claim would be filed elsewhere they were over the top helpful with all of our immediate questions. Such as, what did she need to do billing wise at the ER, rental car info, towing information and how to choose a place for the estimate/work to be done. We live 3 hours away and their navigational help was invaluable! Everyone in the office is always friendly, efficient and helpful. Stormy has always done a wonderful job helping us anytime we have had question. On this day a special thanks to Amanda and Andie who even followed up with us after business hours."
We responded:
"Tim and Alicen, I’m so grateful your daughter is ok. As a girl dad, and father of three, I imagine that was an emotional experience to go through. It’s wonderful to hear Stormy, Andie, and Amanda worked together to help you and your family with this claim. Thank you for sharing such a great feedback on our girls. They deserve it. We are grateful to have you with us! -Phillip"
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ariana schubert

March 23, 2026

5  out of  5
rating by ariana schubert
"Andie was a pleasure to speak with and work with. She communicated everything clearly and made sure to have all information I needed on hand. She was very knowledgeable and kind. I would defintely reccomend this office!!"
We responded:
"Ariana, thank you so much for your review! I love hearing how Andie was a pleasure to speak with and work with. We're grateful to have you with us! -Phillip "
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Brittany Burnside

March 20, 2026

5  out of  5
rating by Brittany Burnside
"Tanner saved me almost $50/month!"
We responded:
"Brittany, thabks for the review! Tanner saving close to $600 a year isn't too shabby 🙌. Thank you for being with our agency! -Phillip "
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Ryan Cloud

March 20, 2026

5  out of  5
rating by Ryan Cloud
"Andie is great! She is responsive, proactive and super helpful. She made it really easy for us after my wife was rear ended by a distracted driver."
We responded:
"Ryan, a sincere thank you for your review! It's great to hear Andie stepped up to help you and your wife after she was rear ended. We appreciate your business and are grateful ronhabe you! -Phillip"
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Julia Zaragoza

March 19, 2026

5  out of  5
rating by Julia Zaragoza
"Tanner was an excellent agent. He was very attentive with all my questions and very helpful with my needs. Excellent communication. Will be contacting him for my business needs."
We responded:
"Thank you for your kind words! We’re so glad to hear that Tanner provided attentive, helpful service and great communication throughout your experience. Our goal is always to make the insurance process easy and stress free whether it’s for auto insurance, renters coverage, or future business insurance needs. We truly appreciate your trust in our team and look forward to assisting you again soon! -Phillip "
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Rearview Churchilll

March 16, 2026

5  out of  5
rating by Rearview Churchilll
"Ananda was extremely responsive and competent! Excellent customer service. If agency is wise they will keep this person."
We responded:
"Thank you for your review and shout out to Amanda! We’re thankful for you! -Phillip "