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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rearview Churchilll

March 16, 2026

5  out of  5
rating by Rearview Churchilll
"Ananda was extremely responsive and competent! Excellent customer service. If agency is wise they will keep this person."
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Shawn Patterson

March 16, 2026

5  out of  5
rating by Shawn Patterson
"Submitted a policy inquiry online and Stormy Cox followed up in the morning and finalized our policy by end of day. Thank you Stormy for such a personable experience!"
We responded:
"Shawn, thank you for taking time to give us a review! I love hearing that Stormy followed up quickly, and was able to give you a personable experience for your online insurance quote. We really appreciate you! "
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Mackie Hale

March 16, 2026

5  out of  5
rating by Mackie Hale
"Isa always goes above and beyond. Very knowledgeable and helpful."
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levis mora

March 13, 2026

5  out of  5
rating by levis mora
"Sally is helping me to get the best option for my auto insurance. I will definitely recommend her to get the best deal possible."
We responded:
"Levis, thank you so much for your review! It’s great to hear Sally was able to help get you the best deal on your auto insurance. We’re grateful for you! -Phillip "
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Dustin Lovell

March 12, 2026

5  out of  5
rating by Dustin Lovell
"Great service, goes above and beyond for customers"
We responded:
"Dustin, thank you so much for your review! We’re thankful for the kind words on our customer service. We greatly appreciate you! -Phillip "
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Morgin Jacques

March 10, 2026

5  out of  5
rating by Morgin Jacques
"She was amazing, she made so that I had to do very little work at all. I appreciate her honesty and integrity. I dont usally give reviews. For her outstanding work ethics I just had to let people know of the great worker she really is. I truly hope this helps people realize when they come across a wonderfull worker with such intelligence as her own to know that this is a sign of excellent business. Shes a dime in a dozen and I can put my name on that statement, Sincerely - Morgin Jacques"
We responded:
"Morgin, wow…what a kind review! Thank you for taking time to tell us your experience. I’d love to know what team member you worked with. We’re grateful for you! -Phillip"
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mattyoes

March 10, 2026

5  out of  5
rating by mattyoes
"Amanda is a total professional who knows her field well. She increased our coverage, lowered our deductibles, and kept our costs the same as the auto and home owner’s coverage we had with a different company. She went above and beyond in explaining our new coverage and making sure we were comfortable with the changes. I highly recommend Phillip Pool State Farm and Amanda Brady!"
We responded:
"Thank you so much for your review! It’s lovely to hear that Amanda was able to help you with your auto insurance and homeowners insurance. It’s great to hear she went above and beyond. We are grateful to have you! -Phillip "
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Sara Gibbs

March 10, 2026

5  out of  5
rating by Sara Gibbs
"Oscar Ugalde did an outstanding job helping me insure my new small business. His kind personality, attention to detail and patience in answering all of my questions made my decision process easy. Thank you Oscar!"
We responded:
"Sara, thank you for your review! It’s wonderful to hear that Oscar was help to help you set up your small business insurance. We love helping small business owners and we’re super excited for you your new business. We’re grateful for you! -Phillip "
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James Gregory

March 10, 2026

5  out of  5
rating by James Gregory
"Great experience I believe the guy that did mine was named hunter did a great job"
We responded:
"James, thank you so much for your review! It means a lot to us. We’re grateful to have you! -Phillip "
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Scott Richardson

March 9, 2026

5  out of  5
rating by Scott Richardson
"The Philip Pool State Farm Agency is an absolute powerhouse! Working with this Agency feels like stepping into a place where people truly care. Preston Winget leads with sincerity and expertise, making you feel understood and supported. Tanner Flowers brings a thoughtful, knowledgeable approach that inspires confidence. Amanda Brady is wonderfully attentive, ensuring every detail is handled with care. Isa Albarran adds a beautiful touch of warmth and hospitality, making every visit feel personal. Andie Moore is the definition of grace under pressure — organized, attentive, and always one step ahead. And Stormy? A total rockstar who goes above and beyond every single time. This agency is more than a business — it’s a team of remarkable people who make you feel valued from the moment you connect with them."
We responded:
"Scott, thank you for all of the kind words about the team! We’re grateful to have you. Thank you for showing the team some love! -Phillip "
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Michael

March 9, 2026

5  out of  5
rating by Michael
"Excellent Service, Fast efficient, knowledgeable, Friendly Everyone in the office deserves a 5 star"
We responded:
"Michael, thank you so much for your review! It’s wonderful to hear about the excellent service you’ve had with us. We’re thankful for you! -Phillip "
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Brenda Carr

March 6, 2026

5  out of  5
rating by Brenda Carr
"Amanda was quick to return my phone call. She was very fast and efficient in doing all the task that I needed to do when adding another vehicle to our insurance."
We responded:
"Brenda, thank you for your review! It’s great to hear that Amanda was quick to help. You’re one of our favorites. Grateful to have you! -Phillip "
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Kass Kass

March 4, 2026

5  out of  5
rating by Kass Kass
"Stormy is THE BEST at Phillip Pool State Farm. Couldn't ask for better help! She's always there when I need her. If she's not sure on something I have questions about, she finds the answers quick! Would give 10 stars if it was an option. THANK YOU Stormy!"
We responded:
"Kass, thank you for your review! Yes...Stormy is the best. I'm glad she was able to help you with your vehicle insurance and renter's insurance. We are thankful to have you with us! -Phillip "
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Chris Schultz

March 3, 2026

5  out of  5
rating by Chris Schultz
"Worked with them for years. Easy to sort things over a quick phone call. Friendly and fast. Thanks for your help, Stormy!"
We responded:
"Chris, thank you for being with us for year! It’s wonderful to hear Stormy has been helping sort things out. We’re grateful to have you with us! -Phillip "
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Shawn Talley

March 3, 2026

5  out of  5
rating by Shawn Talley
"AMANDA BRADY saved me dolla dolla bills y'all on my auto premiums!!! She was a wonderful agent to work with during the process😊. I thought that no agency would be able to get me a better deal than the agency I had been using for 20 years plus. Boy was I wrong. Please go see or call Phillip Pool's agency on the east side of Fayetteville. You won't be disappointed. They also specialize in other insurance that you may need along your journey in life. DON'T FORGET to ask for AMANDA BRADY👍"
We responded:
"Shawn, thank you for your review! I love hearing Amanda was able to give you some great savings on your auto insurance. We’re glad you’re with us! -Phillip "
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Derek Wilson

March 3, 2026

5  out of  5
rating by Derek Wilson
"Love dealing with Stormy she always makes our experience positive."
We responded:
"Derek, thank you so much for your review! It’s great to hear about your good dealings with Stormy. We love having you with us! -Phillip "
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Piper Denney

February 28, 2026

5  out of  5
rating by Piper Denney
"Tanner was super helpful; I knew next to nothing about insurance and he walked me through everything to help me pick the best options for me. Very personable and knowledgeable I’d recommend him to anyone looking to switch or get new insurance! Off topic but his haircut looked great."
We responded:
"Piper, thank you so much for your review! It’s great to hear Tanner was able to walk you through the best options available for your insurance. We’re thankful to have you! -Phillip "
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Hannah Wilson

February 26, 2026

5  out of  5
rating by Hannah Wilson
"Amanda was extremely helpful and made the entire process very easy for me!"
We responded:
"Hannah, thank you for giving us a review! It's great to hear Amanda was helpful and made the process easy for you. We're glad to have you with us! -Phillip "
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Tiffany Baird

February 25, 2026

5  out of  5
rating by Tiffany Baird
"We were able to save SO MUCH money on our auto insurance with our INCREDIBLE agent, Amanda Brady. She even helped me get the State Farm App setup! I highly recommend her and Phillip Pool for all of your insurance needs!"
We responded:
"Tiffany, thank you so much for your review! I love hearing that Amanda was able to save you so much money on your auto insurance. We are excited to have you with our agency! -Phillip "
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Matthew Teague

February 23, 2026

5  out of  5
rating by Matthew Teague
"Any time I have a question or need something taken care of, this place has me covered. Stormy Cox was the last person to assist me, and she did a wonderful job. It was a smooth, fast and personable experience."
We responded:
"Matthew, thank you so much for your review! It’s great to hear that Stormy gave you a personable experience. We’re thankful to have you with us! -Phillip "
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Kaid Hurd

February 21, 2026

5  out of  5
rating by Kaid Hurd
"Phillip took the time to go directly to me and do what he was able to do to help out concerning a no fault collision I was unfortunately involved in. He didn’t offload contacting me and communicating with me to one of the other folks in his office."
We responded:
"Kaid, thank you for your review! We are thankful to have you! -Phillip "
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Mike Reynolds

February 19, 2026

5  out of  5
rating by Mike Reynolds
"Always have a good experience with Stormy, she is kind and courteous and listens. Very friendly agents and that's a key to keeping customers for sure.. thankyou stormy you're great.."
We responded:
"Mike, thank you for taking time to give us a review! It's great to hear Stormy has helped give you a good experience with us. We appreciate you having your insurance at our agency! -Phillip "
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Amanda Speck

February 18, 2026

5  out of  5
rating by Amanda Speck
"Stormy is AMAZING!!!"
We responded:
"Amanda, thank you for your review! Yes, Stormy is amazing. We appreciate you being with us! -Phillip "
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Karen Flores

February 17, 2026

5  out of  5
rating by Karen Flores
"The staff here is amazing! Andi and Isa were so quick to respond to any questions I had about life policies these girls were available even after I called close to closing time. They didn’t rush me on the phone, they took time to explain all the numbers and gave me a peace of mind! They go above and beyond!"
We responded:
"Karen, thank you so much for your review! It's great to hear Andie and Isa were quick to respond and were able to help you on your life insurance policies. We're thankful to have you with us! -Phillip "
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Julie Timmerman

February 17, 2026

5  out of  5
rating by Julie Timmerman
"Tanner was super awesome and friendly and so easy to work with"
We responded:
"Julie, thank you for your review! It's great to hear Tanner was friendly and easy to work with. We are grateful to have you with us! -Phillip "