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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of WUILMER SALAZAR

WUILMER SALAZAR

August 20, 2026

5  out of  5
rating by WUILMER SALAZAR
"Mu amable"
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Thomas bradford

August 19, 2026

5  out of  5
rating by Thomas bradford
"I don’t know what I would’ve done without Cody‘s help. He’s very familiar with my policies, the vehicles, individual insured on my policies and has helped me stay on top of what don’t you do with my policies so they are complete and I’m covered He’s very knowledgeable and very Customer Service oriented feel comfortable sharing information that I needed to get insured properly."
We responded:
"Thomas, thank you so much for your review and kind words about Cody. We are thankful to have you with us!

-Phillip"
Profile photo of thomas brick bradford

thomas brick bradford

August 19, 2026

5  out of  5
rating by thomas brick bradford
"The entire staff here at Philip Poole‘s office has been incredible, friendly, transparent. I plan on staying with him for a long time and expanding my services into life, health, business insurance and more"
We responded:
"Thomas, thank you so much for your kind review about my team. We would love to help you with your life insurance, health insurance, and business insurance when you're ready. We are thankful to have you with us!

-Phillip"
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klsm0418

August 18, 2026

5  out of  5
rating by klsm0418
"Cody is excellent and always willing to help with anything. Thank you, Phillip Pool State Farm, for taking care of our home, business, and auto coverage."
We responded:
"Thank you so much for your kind feedback and review! I love to hear Cody was able to take care ofbuiur home insurance, business insurance and auto insurance. We're thankful to have you with us!

-Phillip "
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Gary Denzer

August 17, 2026

5  out of  5
rating by Gary Denzer
"Such a business! They have saved me so much money! They are so detailed oriented and such great customer service! Especially Amanda and Preston both looked for ways to sàve me money. Answered all my questions and very patient with me. I won’t get insurance any where else. Just top notch!!!! The claims process so great incredible service!!"
We responded:
"Gary, thank you got your kind review and shout out to Amanda and Preston! It's wonderful to hear they saved yiu so much money and took care of you. We are so grateful to have you with us!

-Phillip"
Profile photo of Ben Bay

Ben Bay

August 16, 2026

5  out of  5
rating by Ben Bay
"Cody is an A+ level talent. He goes above and beyond to help, well me I can speak of, to secure the insurance portion of the GAP Insurance policy. Where as even the lender Capital One is a huge pain in my behind. I’m getting ready to purchase a new Subaru Crosstrek, and without Cody I would not be trying to swing by their office and shake the hand of the gentleman that worked so hard to try to help me when no one else would. He is the only reason I will do business with you again!! He gets a 10/10. I just hope you know what talent you have and don’t let him slip away. He is worth a lot of money and will make you a lot of money due to his skill, call it bedside manner and just doing one hellacious job!"
We responded:
"Ben, thank you for your kind feedback about Cody!We are thrilled that Cody was able to step up and make the claim go your way. We are grateful for you!

-Phillip"
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Heather Erwin

August 14, 2026

5  out of  5
rating by Heather Erwin
"Spoke with Isa today and she answered all of my questions. She was professional and gave me great advice."
We responded:
"Heather, thank you for your review! I love to hear that Isa was able to answer all your questions and give you great advice. Thank you so much for being with us!

-Phillip "
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Juanita Cook

August 13, 2026

5  out of  5
rating by Juanita Cook
"Excellent service. Cody has been my agent. He does an excellent job. The current claim that I had was handled effectively. I am pleased by Guerrilla Roofing company."
We responded:
"Juanita, thank you so much for your review! I’m glad to hear Cody has been so helpful with your claim. We are grateful for you!

-Phillip "
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denise davis

August 13, 2026

5  out of  5
rating by denise davis
"There were some difficulties with the vendor for my car and Cody was so helpful and completely on top of taking care of everything and making whatever calls were needed. Very customer oriented, always returned my calls and always willing to do whatever was needed to help me and make sure all the details were done. Very appreciative of his customer service."
We responded:
"Denise, thank you so much for the kind words and feedback. I live to hear that oft went above and beyond for your claim. We are very thankful for you!

-Phillip"
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Imro Burnet

August 6, 2026

5  out of  5
rating by Imro Burnet
"Stormy is the best. She made the process so easy. Thank you Stormy! You get 100 stars!"
We responded:
"Imro, thank you so much! It’s wonderful to hear that Stormy gets 100 stars 🤓. Thank you for being with us!

-Phillip "
Profile photo of Brandon Scott

Brandon Scott

August 4, 2026

5  out of  5
rating by Brandon Scott
"The Fayetteville State Farm office is great to work with and answers questions and requests very quickly. Great professionalism and customer service."
We responded:
"Brandon, thank you for your review and kind words about the office! We are grateful to have you with us!

-Phillip "
Profile photo of E Barlow

E Barlow

August 2, 2026

5  out of  5
rating by E Barlow
"I called to get insurance for my two students who will be attending U of Arkansas in the fall. Stormy explained everything and made the process very fast and extremely easy for me. The price for the entire year was very reasonable. I would highly recommend this agency."
We responded:
"E, thank you for your review! I love to hear that Stormy was able to help your kids get set up with renters insurance. We are thankful for you!

-Phillip "
Profile photo of Randall Canfield

Randall Canfield

July 30, 2026

5  out of  5
rating by Randall Canfield
"Isa done a great job trying to get answers about my vehicle"
We responded:
"Randall, thank you for your review! It's great to hear Isa has done a great job at getting you the answers you need. We are grateful for you!

-Phillio"
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Brittney Jordan

July 30, 2026

5  out of  5
rating by Brittney Jordan
"Amanda quoted me and my family and was helpful and patient…now I’m considering switching because she helped me so much!"
We responded:
"Thank you so much, Brittney! We really appreciate you taking the time to share this. Amanda does a fantastic job of making sure people feel informed and never pressured, and I’m glad she was able to help you and your family. We’d love the opportunity to welcome you to our State Farm family and take great care of you for years to come!

-Phillip "
Profile photo of KIMBERLY MORGA

KIMBERLY MORGA

July 30, 2026

5  out of  5
rating by KIMBERLY MORGA
"We had a great experience working with Amanda. She was knowledgeable, helpful, and made the entire process easy and stress-free. She took the time to answer our questions and made sure we had the right coverage for our needs. We were so impressed with her service that we plan to use her for our other insurance needs as well. Highly recommend!"
We responded:
"Kimberly, thank you so much for the wonderful review! We’re thrilled to hear about your experience with Amanda. She does an incredible job making sure our customers feel informed, comfortable, and confident in their coverage. We truly appreciate you trusting our team with your insurance needs and look forward to helping you with anything you may need in the future. Thank you for choosing our office!

-Phillip "
Profile photo of Emma Monterroza

Emma Monterroza

July 30, 2026

5  out of  5
rating by Emma Monterroza
"I had a great experience working with Isa. She was knowledgeable, patient, and took the time to explain all of my options without any pressure. She made the entire process simple and stress-free, answered all of my questions promptly, and helped me find the coverage that best fit my needs. I highly recommend her to anyone looking for reliable, professional, and friendly insurance service."
We responded:
"Thank you so much, Emma! We really appreciate you taking the time to share this. Isa does an incredible job making sure our customers understand their options and feel comfortable throughout the process, and I’m glad that came through in your experience. We’re grateful for your trust and for the recommendation. Thank you for choosing our team!

– Phillip"
Profile photo of Jonathan Reyes

Jonathan Reyes

July 28, 2026

5  out of  5
rating by Jonathan Reyes
"Cody helped me out tremendously with my vehicle questions and a claim that I filed. He was patient, gave me helpful guidance, and very insightful. Helped me out a TON. Garrett also helped me out with my vehicle insurance and got me all sorted out. Thank you again!"
We responded:
"Jonathan, thank you so much for the great review! We’re thrilled to hear that Cody and Garrett were able to take great care of you. We know insurance and claims can sometimes feel overwhelming, so it means a lot to hear that Cody was patient, helpful, and thorough throughout the process. We truly appreciate you trusting our team with your insurance needs and are always here whenever you need us. Thanks again, Jonathan!

-Phillip "
Profile photo of Qyxiaan Elliott

Qyxiaan Elliott

July 28, 2026

5  out of  5
rating by Qyxiaan Elliott
"I had a pleasant experience at Phillip Pool SFA! Isa Albarran was my account manager and she was attentive, friendly and very responsive. Working through Insurance issues can be challenging but she made this a great experience. I highly recommend!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Isa provided such attentive, friendly, and responsive service. We know insurance can sometimes feel complicated, so making the process as smooth and positive as possible is exactly what we strive for. We truly appreciate your recommendation and your trust in our team!

-Phillip "
Profile photo of Brenda Salinas

Brenda Salinas

July 27, 2026

5  out of  5
rating by Brenda Salinas
"Long overdue review!
If you're looking for someone to help guide you to the best insurance coverage, Isamar is your girl! She has helped me so much over the past few months and has been nothing short of amazing every step of the way. She is knowledgeable, patient, and truly cares about her clients. Every time I call the office, she answers with such a warm and welcoming voice that immediately puts me at ease. She takes the time to answer all of my questions and makes sure I understand everything, which has made the entire process so much less stressful. Isamar, thank you for making my life a little easier and for always pointing me in the right direction. Your kindness, professionalism, and dedication don't go unnoticed. You are truly the best, and I can't recommend you enough!"
We responded:
"Brenda, thank you so much for taking the time to leave such a thoughtful review! It means a lot to hear about the positive experience you’ve had with Isa and our office. She truly cares about helping people and making the insurance process as easy and stress-free as possible, and we’re incredibly fortunate to have her on our team. Thank you for trusting us to take care of you and for your kind words and recommendation. We truly appreciate you, Brenda!

-Phillio "
Profile photo of Janice Goettsche

Janice Goettsche

July 26, 2026

5  out of  5
rating by Janice Goettsche
"Great service on quotes!"
We responded:
"Janice, thank you so much for your review “great service on quotes”! We’re thankful for you!

-Phillip "
Profile photo of Julie Spears

Julie Spears

July 22, 2026

5  out of  5
rating by Julie Spears
"A last minute change at our son’s college apartment had us scrambling to update our policy for this next school year. Stormy was a huge help to determine the next steps and make sure that we met the lease deadline. We are now third year renewals with Phillip Pool, State Farm"
We responded:
"Julie, thank you so much for your review and setting your son’s renters insurance up with us over the years! I love to hear Stormy has been helpful. Blessings!

-Phillip "
Profile photo of Juan Reyes

Juan Reyes

July 21, 2026

5  out of  5
rating by Juan Reyes
"Stormy cox was very helpful made it look easy , thank you stormy"
We responded:
"Juan, thank you! I love to hear Stormy has been helpful. We appreciate you being with us!

-Phillip "
Profile photo of Neal Osler

Neal Osler

July 20, 2026

5  out of  5
rating by Neal Osler
"Thanks to Stormy! Helped me get my son's rental insurance with little effort!"
We responded:
"Neal, thank you for your review! I love to hear Stormy was able to help get your son set up with rental insurance. We are thankful to have him with us!

-Phillip "
Profile photo of Lisa Smith

Lisa Smith

July 14, 2026

5  out of  5
rating by Lisa Smith
"Cody at Phillip Pool State Farm did such an excellent job of helping me with my car when it was hit in a parking lot. It took a while to get it fixed and Cody was so good to work with the car rental place and was always on top of everything that was going on with it. I highly recommend Cody at Phillip Pool State Farm. Lisa Smith"
We responded:
"Lisa, thank you for giving us a review! I’m pleased to hear Stormy helped with your question and gave a good explanation. Thank you for recommending us for insurance! "
Profile photo of Chloe Keen

Chloe Keen

July 9, 2026

5  out of  5
rating by Chloe Keen
"Isa is fantastic and the absolute sweetest! Trying to get car insurance for my fiance and I and she was super informative!"
We responded:
"Chloe, thank you for your review! I love to hear the kind feedback about Isa. I’m glad to hear she was informative about your car insurance. Thank you so much for being with us!

-Phillip "