State Farm® Insurance Agent Phillip Pool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Imro Burnet
August 6, 2026
5
out of
5
rating by Imro Burnet
"Stormy is the best. She made the process so easy. Thank you Stormy! You get 100 stars!"
We responded:
"Imro, thank you so much! It’s wonderful to hear that Stormy gets 100 stars 🤓. Thank you for being with us!
-Phillip "
Brandon Scott
August 4, 2026
5
out of
5
rating by Brandon Scott
"The Fayetteville State Farm office is great to work with and answers questions and requests very quickly. Great professionalism and customer service."
We responded:
"Brandon, thank you for your review and kind words about the office! We are grateful to have you with us!
-Phillip "
E Barlow
August 2, 2026
5
out of
5
rating by E Barlow
"I called to get insurance for my two students who will be attending U of Arkansas in the fall. Stormy explained everything and made the process very fast and extremely easy for me. The price for the entire year was very reasonable. I would highly recommend this agency."
We responded:
"E, thank you for your review! I love to hear that Stormy was able to help your kids get set up with renters insurance. We are thankful for you!
-Phillip "
Randall Canfield
July 30, 2026
5
out of
5
rating by Randall Canfield
"Isa done a great job trying to get answers about my vehicle"
We responded:
"Randall, thank you for your review! It's great to hear Isa has done a great job at getting you the answers you need. We are grateful for you!
-Phillio"
Brittney Jordan
July 30, 2026
5
out of
5
rating by Brittney Jordan
"Amanda quoted me and my family and was helpful and patient…now I’m considering switching because she helped me so much!"
We responded:
"Thank you so much, Brittney! We really appreciate you taking the time to share this. Amanda does a fantastic job of making sure people feel informed and never pressured, and I’m glad she was able to help you and your family. We’d love the opportunity to welcome you to our State Farm family and take great care of you for years to come!
-Phillip "
KIMBERLY MORGA
July 30, 2026
5
out of
5
rating by KIMBERLY MORGA
"We had a great experience working with Amanda. She was knowledgeable, helpful, and made the entire process easy and stress-free. She took the time to answer our questions and made sure we had the right coverage for our needs. We were so impressed with her service that we plan to use her for our other insurance needs as well. Highly recommend!"
We responded:
"Kimberly, thank you so much for the wonderful review! We’re thrilled to hear about your experience with Amanda. She does an incredible job making sure our customers feel informed, comfortable, and confident in their coverage. We truly appreciate you trusting our team with your insurance needs and look forward to helping you with anything you may need in the future. Thank you for choosing our office!
-Phillip "
Emma Monterroza
July 30, 2026
5
out of
5
rating by Emma Monterroza
"I had a great experience working with Isa. She was knowledgeable, patient, and took the time to explain all of my options without any pressure. She made the entire process simple and stress-free, answered all of my questions promptly, and helped me find the coverage that best fit my needs. I highly recommend her to anyone looking for reliable, professional, and friendly insurance service."
We responded:
"Thank you so much, Emma! We really appreciate you taking the time to share this. Isa does an incredible job making sure our customers understand their options and feel comfortable throughout the process, and I’m glad that came through in your experience. We’re grateful for your trust and for the recommendation. Thank you for choosing our team!
– Phillip"
Jonathan Reyes
July 28, 2026
5
out of
5
rating by Jonathan Reyes
"Cody helped me out tremendously with my vehicle questions and a claim that I filed. He was patient, gave me helpful guidance, and very insightful. Helped me out a TON. Garrett also helped me out with my vehicle insurance and got me all sorted out. Thank you again!"
We responded:
"Jonathan, thank you so much for the great review! We’re thrilled to hear that Cody and Garrett were able to take great care of you. We know insurance and claims can sometimes feel overwhelming, so it means a lot to hear that Cody was patient, helpful, and thorough throughout the process. We truly appreciate you trusting our team with your insurance needs and are always here whenever you need us. Thanks again, Jonathan!
-Phillip "
Qyxiaan Elliott
July 28, 2026
5
out of
5
rating by Qyxiaan Elliott
"I had a pleasant experience at Phillip Pool SFA! Isa Albarran was my account manager and she was attentive, friendly and very responsive. Working through Insurance issues can be challenging but she made this a great experience. I highly recommend!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Isa provided such attentive, friendly, and responsive service. We know insurance can sometimes feel complicated, so making the process as smooth and positive as possible is exactly what we strive for. We truly appreciate your recommendation and your trust in our team!
-Phillip "
Brenda Salinas
July 27, 2026
5
out of
5
rating by Brenda Salinas
"Long overdue review!
If you're looking for someone to help guide you to the best insurance coverage, Isamar is your girl! She has helped me so much over the past few months and has been nothing short of amazing every step of the way. She is knowledgeable, patient, and truly cares about her clients. Every time I call the office, she answers with such a warm and welcoming voice that immediately puts me at ease. She takes the time to answer all of my questions and makes sure I understand everything, which has made the entire process so much less stressful. Isamar, thank you for making my life a little easier and for always pointing me in the right direction. Your kindness, professionalism, and dedication don't go unnoticed. You are truly the best, and I can't recommend you enough!"
We responded:
"Brenda, thank you so much for taking the time to leave such a thoughtful review! It means a lot to hear about the positive experience you’ve had with Isa and our office. She truly cares about helping people and making the insurance process as easy and stress-free as possible, and we’re incredibly fortunate to have her on our team. Thank you for trusting us to take care of you and for your kind words and recommendation. We truly appreciate you, Brenda!
-Phillio "
Janice Goettsche
July 26, 2026
5
out of
5
rating by Janice Goettsche
"Great service on quotes!"
We responded:
"Janice, thank you so much for your review “great service on quotes”! We’re thankful for you!
-Phillip "
Julie Spears
July 22, 2026
5
out of
5
rating by Julie Spears
"A last minute change at our son’s college apartment had us scrambling to update our policy for this next school year. Stormy was a huge help to determine the next steps and make sure that we met the lease deadline. We are now third year renewals with Phillip Pool, State Farm"
We responded:
"Julie, thank you so much for your review and setting your son’s renters insurance up with us over the years! I love to hear Stormy has been helpful. Blessings!
-Phillip "
Juan Reyes
July 21, 2026
5
out of
5
rating by Juan Reyes
"Stormy cox was very helpful made it look easy , thank you stormy"
We responded:
"Juan, thank you! I love to hear Stormy has been helpful. We appreciate you being with us!
-Phillip "
Neal Osler
July 20, 2026
5
out of
5
rating by Neal Osler
"Thanks to Stormy! Helped me get my son's rental insurance with little effort!"
We responded:
"Neal, thank you for your review! I love to hear Stormy was able to help get your son set up with rental insurance. We are thankful to have him with us!
-Phillip "
Lisa Smith
July 14, 2026
5
out of
5
rating by Lisa Smith
"Cody at Phillip Pool State Farm did such an excellent job of helping me with my car when it was hit in a parking lot. It took a while to get it fixed and Cody was so good to work with the car rental place and was always on top of everything that was going on with it. I highly recommend Cody at Phillip Pool State Farm. Lisa Smith"
We responded:
"Lisa, thank you for giving us a review! I’m pleased to hear Stormy helped with your question and gave a good explanation. Thank you for recommending us for insurance! "
Chloe Keen
July 9, 2026
5
out of
5
rating by Chloe Keen
"Isa is fantastic and the absolute sweetest! Trying to get car insurance for my fiance and I and she was super informative!"
We responded:
"Chloe, thank you for your review! I love to hear the kind feedback about Isa. I’m glad to hear she was informative about your car insurance. Thank you so much for being with us!
-Phillip "
Lamar Puckett
July 9, 2026
5
out of
5
rating by Lamar Puckett
"A huge shout out to Tanner for contacting me about saving on my auto policy. He also set me up with a Life Insurance add-on as well.
Very professional, patient, courteous and caring!
Thanks Tanner, you went above and beyond!"
We responded:
"Lamar, thank you so much! I love hearing that Tanner was able to save you money on your auto insurance in addition to helping you add life insurance. We are very grateful to have you!
-Phillip "
Miranda Brown
July 7, 2026
5
out of
5
rating by Miranda Brown
"Sally Hudson has been so wonderful! She has been persistent and so helpful!"
We responded:
"Miranda, thank you for your review! I love hearing that Sally was wonderful to work with and was able to help you set up your vehicle insurance and renter's insurance. Thank you for being with us!
-Phillip "
Victoria Cook
June 29, 2026
5
out of
5
rating by Victoria Cook
"Amanda B. has been working with us for the past couple years and has been absolutely amazing. She went above and beyond for us before, during, and after we had a wreck. We always recommend her to everyone we refer and will never work with anyone else as long as we are with State Farm!"
We responded:
"Victoria, it’s wonderful to hear that Amanda has gone above and beyond for you before, during, and after your wreck. I’m thankful you were ok. We are thankful to have you with us!
-Phillip "
Powitz Maggie
June 29, 2026
5
out of
5
rating by Powitz Maggie
"Stormy Cox has been amazing to work with! She has always been incredibly helpful with my renters insurance, whether I had questions or needed to update my address. She is professional, knowledgeable, responsive, and always makes the process quick and easy. It’s clear she genuinely cares about providing excellent customer service. I highly recommend working with Stormy if you need someone who is reliable and always willing to help!"
We responded:
"Maggie, thank you so much! I love hearing Stormy has provided excellent customer service for you. We are grateful to have you with us!
-Phillip "
Callie Burns
June 25, 2026
5
out of
5
rating by Callie Burns
"Isamar is my insurance agent and ALWAYS does the absolute BEST job. She is so helpful, always answers my questions, and has all of the information and advice. She helped me out with upgrading my auto coverage for better protection for only a few extra bucks a month. Don’t know what I’d do without her!"
We responded:
"Callie, thank you for giving us a review! I love hearing Isa was able to help you with upgrading your auto coverage with minimal costs. We are thankful for you!
-Phillip "
Kimberly Nava
June 25, 2026
5
out of
5
rating by Kimberly Nava
"Isamar was the best! She was always friendly, helpful, and made the insurance process easy and stress free. I truly appreciate her excellent service and would highly recommend her to anyone looking for a great State Farm agent."
We responded:
"Kimberly, thank you for your review! We love to hear Isamar helped make the insurance process easy and stress free. We truly appreciate you being with us!
-Phillip "
Matt
June 19, 2026
5
out of
5
rating by Matt
"Andie was fantastic helped me swap insurance company. Helped view different coverages deductible options to fit my needs and made it easy all over the phone."
We responded:
"Matt, thank you for your review! It’s great to hear Preston was able to view different coverage deductibles and options to fit your needs all over the phone. We are grateful for you!
-Phillip "
Cathy Glover
June 17, 2026
5
out of
5
rating by Cathy Glover
"This State Farm branch is very friendly and helpful."
We responded:
"Cathy, thank you for your review! It’s nice hearing your feedback. I’m glad you think we have a friendly and helpful group too 🤓. We appreciate you!
-Phillip "
Rick Reed
June 17, 2026
5
out of
5
rating by Rick Reed
"Isa is simply the best! Prompt, friendly, and knowledgeable, in short just what you look for in an insurance professional."
We responded:
"Rick, thank you for your review! Isa is the best! We’re thankful to have you with us.
-Phillip "